Questions
Common questions
Which channels work best for restaurants & hospitality?
Google Business Profile is the single highest-return channel and is routinely neglected — hours, photos and review responses drive more covers than any social campaign. Instagram sells the atmosphere. TikTok can produce disproportionate local reach. Reservation platforms carry their own discovery.
What content actually converts in this sector?
Food photography that matches what actually arrives at the table, staff and kitchen personality, seasonal menu changes, and prompt review responses. Consistency of posting matters more than production value.
What are the regulatory risks?
Allergen and nutritional claims are regulated. Imagery that oversells the dish produces bad reviews, which cost more than the campaign gained. Fake reviews carry escalating legal risk in the EU and UK.
What should we be measuring?
Covers, repeat visit rate and average spend. Follower growth is only useful if it is local.
Where would you start with a restaurants & hospitality client?
Google Business Profile comes first — hours, photography, review responses. It is unglamorous, it is usually neglected, and it drives more covers than a social campaign will. Only once that is right does the social work earn its budget.