Questions
Common questions
Which channels work best for logistics & freight?
LinkedIn for decision-makers, search for route and service queries, industry publications and trade events, and direct relationship management which remains dominant.
What content actually converts in this sector?
Capability and coverage clarity, customs and compliance guidance, case evidence on complex shipments, and content on disruption handling — the moment when the relationship is actually decided.
What are the regulatory risks?
Service-level claims must be deliverable. Customs and compliance guidance published as marketing needs to be accurate and current, particularly post-Brexit and around changing EU import rules.
What should we be measuring?
Qualified enquiries, tender invitations and client retention.
Where would you start with a logistics & freight client?
I start with disruption-handling content, because that is the moment relationships are actually won and lost, and almost nobody publishes about it.