Questions
Common questions
Which channels work best for healthcare clinics?
Search for symptom and condition queries, Google Business Profile for local intent, and professional referral networks which frequently outperform all consumer channels combined.
What content actually converts in this sector?
Condition and treatment explanation, practitioner credentials, and practical access information — availability, referral routes, what to bring. Reassurance and clarity outperform persuasion.
What are the regulatory risks?
Medical claims require evidence and are subject to specific codes. Patient testimonials are restricted or prohibited in several jurisdictions. Health data is a special category under GDPR with strict handling rules. Platform policies restrict health targeting independently of law.
What should we be measuring?
Appointment bookings and referral volume. Content reach is not a meaningful health-marketing metric.
Where would you start with a healthcare clinics client?
I start with the referral network rather than consumer channels. In most clinical settings professional referral outperforms everything else combined, and it responds to relationship work rather than advertising.